• Name

• Email address

• Mailing Address

• Phone number (for SMS communications)

• Social Security Number

• Driver’s License Number and issuing state Methods of Collecting Personal Information:

• Directly from you: When you sign up for our SMS program, register for our services, or fill out a form.

• Send SMS messages related to appointment reminders, account status updates, service alerts, and customer care support.

• Provide customer service and respond to your inquiries.

• Send marketing messages (if you opt-in) about new services, offers, and promotions.

We take data security seriously and implement industry-standard security measures to protect your personal information, including:

• Encryption to protect data during transmission.

• Secure servers for storing data.

• Access controls to ensure only authorized personnel can access your data.

• Retention policy: We retain your information only for as long as necessary to fulfill the purposes for which it was collected, unless otherwise required by law.

V. HOW WE SHARE PERSONAL INFORMATION WITH THIRD PARTIES It explains that personal information is not sold, rented, or shared with third parties for marketing purposes. Mobile opt in information will not be shared with third parties. However, data may be shared with:

• Service providers who help operate their SMS program (e.g., SMS messaging platforms, customer service).

• Affiliates to improve the services offered.

• Regulatory authorities or government agencies when required by law. Any third-party service providers we engage are required to maintain the confidentiality of your data and use it only for the purposes specified by us.

VI. YOUR RIGHTS AND CHOICES You have the following rights regarding your personal information:

• Correct or update your information: If you wish to modify your information, you can contact us directly or update your profile through our SMS services.

• Opt-out of receiving messages: You can stop receiving SMS messages from us at any time by replying with “STOP” to any message. After opting out, you will no longer receive messages unless you re-enroll in the SMS program.

• Request data deletion: You can contact us at info@ezFinancialGroupLLC.com or call (479) 397-4487 to request deletion of your personal data.

• Appointment reminders

• Account status updates

• Service alerts or notifications

• Promotional messages (if you have opted-in to receive marketing communications)

• Customer care and support messages

• Message frequency may vary depending on your interaction with us or the services you request.

• Standard message and data rates may apply, depending on your mobile carrier.

Please check with your carrier for details on rates.

• Email: info@ezFinancialGroupLLC.com

• Phone: (479) 397-4487

X. CHANGES TO THIS PRIVACY POLICY

E Z Financial Group, LLC Inc. may update this Privacy Statement and the associated Terms & Conditions from time to time. Any updates will be reflected in the “Last Updated” date at the top of this document. Continued use of our SMS services after changes are made indicates your acceptance of those changes. Messaging Terms & Conditions

You agree to receive informational messages, including 2 Factor Authentication, Marketing, Account notifications, and Customer care messages from E Z Financial. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@ezFinancialGroupLLC.com.

You can opt out at any time by replying STOP.

This Privacy Statement (“Statement”) outlines how Company gathers, utilizes, and shares Personal Information pertaining to you in relation to our products and services, as well as when you engage with Company’s websites or mobile applications linked to this Statement (each referred to as a “Site,” collectively as “Sites”). Throughout this Statement, the term “Personal Information” refers to data that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household. Personal Information excludes Public Information (such as data from government records), Aggregated Information (data pertaining to multiple individuals combined and grouped together, making it unidentifiable), or De-identified Information (data not attributable to any identified or identifiable individual).

This Statement is designed for U.S. residents. California Consumers hold specific rights under the California Privacy Rights Act of 2020 (“CPRA”) concerning their Personal Information. A “California Consumer” is an individual residing in California. For more details, please refer to our CCPA Privacy Notice for California Residents. If you are an individual with a Company financial product or service for personal, family, or household purposes, please consult the relevant Consumer Privacy Notice for additional information on how we handle and share Personal Information collected in connection with those financial products or services.

How Personal Information is Collected: The collection of Personal Information depends on your interactions with us, including the products or services you use. We, or our contracted Service Providers, may collect Personal Information in the following ways:

• Directly from you, such as when you apply for our products/services or a job with us.

• From our Affiliates, based on your relationship with them and as allowed by law.

• From Third Parties, like credit bureaus or marketing partners, with whom we collaborate.

• We (or our Service Providers) may also gather Online Information, such as IP addresses or device details, either directly or indirectly through interactions with our Sites, applications, or ads. This may include browsing history, ad interactions, or device location (where permissible by law or with your consent).

• Though Online Information may not always identify you directly, it can be linked to Personal Information or considered Personal Information itself.

How Personal Information is Used: Personal Information may be utilized for various business purposes, including:

• Delivering products, information, or services.

• Providing personalized advertising or content.

• Managing security risks and preventing fraud.

• Conducting employment-related activities.

• Performing other lawful activities like internal research or compliance with legal obligations.

How Personal Information is Shared: We may share Personal Information with:

• Our Affiliates.

• Service Providers.

• Regulatory authorities or governmental agencies.

• Third Parties, with your consent or as permitted by law.

How Personal Information is Retained: We retain Personal Information as necessary for the purposes it was obtained, unless a longer retention period is legally required or advisable based on our legal position. Special Considerations for Minors: Our Sites are not intended for children under 16, and we do not knowingly market to them. We also do not knowingly collect Personal Information from individuals under 13.

For further information on children’s online privacy, refer to the Federal Trade Commission website and the Children’s Online Privacy Protection Act (COPPA).

During your visit to our Sites, we may collect Online Information as outlined in Section II of this Statement. This information is gathered to enhance the effectiveness of our Sites and product offerings. It also enables us to compile De-identified and Aggregated Information, which aids in the enhancement of our Sites and product offerings. Links to Other Sites and Their Privacy Policies: Our Sites may feature links to websites operated by other parties. Clicking on these links may result in the transmission of information, including Personal Information, to the other party, us, or both. As we have no control over the privacy practices or content of these linked websites, we advise you to carefully review the privacy notices or statements of each website you visit.

IV. CHOICES RELATED TO HOW WE USE PERSONAL INFORMATION

You have control over how we utilize your information, including the type of marketing communications you receive from us. You can opt out of allowing Third Parties to use your web browsing behavior for delivering interest-based advertisements. To opt out of First Citizens and E Z Financial cookies, you can click the “Your Privacy Choices” link in the footer of this page and disable Marketing Cookies. For opting out of Silicon Valley Bank cookies, visit svb.com/cookie-notice and select “Manage Consent” to disable Cookies. Even if you opt out, you may still encounter advertisements while browsing online, but they may be less relevant to your interests. Please note that this opt-out operates through Cookies, so if you delete Cookies, switch devices, or change web browsers, you’ll need to opt out again. You can also opt out of receiving marketing offers via email, telephone, or direct mail. Instructions for opting out may be included in the offers, or you can call (479) 397-4487. However, we’ll still contact you for essential transactional purposes, such as servicing your account or responding to inquiries.

Do-Not-Track Signals: Currently, we don’t use technology to alter how our servers treat your browser if they receive a “do-not-track” signal, as there’s no universal standard on applying these settings. Opt-Out Preference Signals: If your web browser supports it, you can configure it to send an opt-out preference signal, like through the Global Privacy Control, indicating your desire to opt out of Personal Information sharing. We respect these requests to the extent possible based on the information provided through the signal. However, please note that we may not be able to link a browser or device-based preference signal request to all the Personal Information we have about you. For more details, please visit globalprivacycontrol.org.

We implement security measures in accordance with federal law to safeguard your Personal Information against unauthorized access and misuse. These measures encompass computer protections, secure files, and controlled access to buildings. Access to customer information is restricted to individuals with legitimate business purposes relevant to their job responsibilities. For more details, please refer to our Privacy & Security page.

We may update this Statement periodically. Any revisions will be reflected in the “Last Updated” date at the top of this Statement. Your continued use of the Site indicates your acceptance of the terms outlined in this Statement.

If you have any questions or concerns regarding Company’s privacy practices or this Statement, please don’t hesitate to reach out to us. For questions related to E Z Financial Group, LLC: e-mail at info@ezFinancialGroupLLC.com or by regular mail at E Z Financial Group, LLC, 1000 2nd Ave S, Suite 306, N. Myrtle Beach, SC 29582, Attention: Senior Legal Counsel.